PPCBL Jobs September 2025 – Branch Managers & Call Center Officers Apply Online

Job Summary

• Organization: Punjab Provincial Cooperative Bank Limited (PPCBL)
  
• Positions: Branch Banking Operations Head, Branch Managers, Call Center Officers
  
• Location: 151 Branches across Punjab
  
• Job Type: Full-Time – Banking, Finance & Customer Support roles
  
• Qualification: Minimum Bachelor’s degree from an HEC-recognized institution
  
• Experience:
  
  • Branch Banking Operations Head: 5 years (at least 3 years in a similar capacity)
    
  • Branch Managers: 5 years (including 3 years in a management/operations role)
    
  • Call Center Officers: 2 years (relevant customer support experience)
    
• Deadline to Apply: 24th September 2025

Introduction

Punjab Provincial Cooperative Bank Limited (PPCBL), a progressive Agri-focused financial institution with an extensive branch network across Punjab, has announced multiple job openings for September 2025. The bank is looking for dynamic, qualified, and result-oriented professionals to join its senior management, branch operations, and customer support teams.

Available Positions & Requirements

Branch Banking Operations Head

• Qualification: Bachelor’s degree (Master’s preferred) from HEC-recognized university.
  
• Experience: At least 5 years, with a minimum of 3 years in a similar position.

Branch Managers (Multiple Vacancies across Punjab)

• Qualification: Bachelor’s degree (Master’s preferred).
  
• Experience: Minimum 5 years, with at least 3 years in branch operations/management.

Call Center Officers (05 Vacancies)

• Qualification: Bachelor’s degree (HEC recognized).
  
• Experience: Minimum 2 years in customer service or related role.

Key Responsibilities

Branch Banking Operations Head

• Manage and supervise daily banking functions (cash, clearing, remittance, account opening).
  
• Ensure full compliance with SBP regulations and operational guidelines.
  
• Oversee ATM/Debit card settlements and reconciliations.
  
• Monitor risk controls and ensure smooth service delivery.

Branch Managers

• Oversee overall branch operations, administration, and staff performance.
  
• Generate new business opportunities and strengthen client relationships.
  
• Ensure compliance with AML/CFT guidelines and internal control systems.
  
• Provide training and motivation to staff for improved customer service.

Call Center Officers

• Handle inbound/outbound calls and assist customers with their queries.
  
• Escalate unresolved complaints for timely resolution.
  
• Ensure compliance with organizational and regulatory policies.
  
• Maintain call logs and update records accurately.

Required Skills & Qualifications

• Minimum Bachelor’s degree (Master’s preferred).
  
• Strong communication, interpersonal, and problem-solving skills.
  
• Experience in banking operations, management, or customer support.
  
• Familiarity with compliance and regulatory requirements.

Perks & Benefits

• Market-competitive salary package (negotiable as per experience).
  
• Equal opportunity employer – applications from women & differently-abled persons are encouraged.
  
• Long-term career growth in a rapidly expanding cooperative banking network.
  

How to Apply

Eligible candidates can apply online through the official PPCBL Careers Portal or submit their application via email. All required documents must be uploaded before the deadline.

📅 Application Deadline: 24th September 2025
👉 https://hris.ppcbl.com.pk/jobs